How this site handles your information
Redland Bay QLD Childcare Guide is an independent directory of childcare centre businesses in Redland Bay, published by Scout Local Media. This page explains what information the site collects when you use it, where that information goes, and how to reach us about it.
What we collect
When you send an enquiry or quote request through a form on this site, we collect what you enter: your name, email address, phone number, your message, and any answers you give about the service you need or your timing. Alongside that, the form records the page you submitted from and basic traffic-source attribution, meaning the referring site and any UTM tags on the link that brought you here.
Where your enquiry goes
When you submit a form, our lead-capture processor handles the submission and passes it to two parties: the business your enquiry concerns and the operator of this site. Nothing you submit is published on the site itself.
Local storage
The site uses sessionStorage in your browser to remember how you arrived (referrer, landing page, UTM parameters) so that an enquiry sent later in your visit carries the right source. It is first-party and session-scoped, not a tracking cookie; it is gone when your browser session ends and is never shared across sites.
Analytics
Where analytics is enabled on this site, Google Analytics and Google Tag Manager may set cookies to help us understand which pages visitors use. Google’s own privacy policy applies to that data.
Other services involved
Some page elements load from third-party services, which means those services see your browser’s requests (including your IP address): Google Fonts for typography, OpenStreetMap for map tiles, and Cloudflare Turnstile for spam protection on forms, when enabled. Each operates under its own privacy policy.
Where listing data comes from
The business listings on this site are compiled from publicly available sources, including Google Business Profile reviews. We store derived analysis (scores, summaries, sentiment), not raw review text. If your business is listed and you want a correction or removal, the listing policy explains how.
Retention and your requests
We hold your submission for as long as it takes to route and follow up your enquiry. If you want to know what we hold, or want it corrected or deleted, send your request to hello@scoutlocalmedia.com.au.